Bad experience at Mang Inasal 138 Mall

UPDATE 2: WAY TO GO MANG INASAL! After sending them my complaint thru email, Mang Inasal responded through my phone (Sorry, Ms. Edna, I wasn't able to take your call) by calling me, I missed that, and by texting me. That was a less than 24-hours reply.

The text message said: Hi Sir Edik, good day! This is Edna, (Customer Service Officer of Mang Inasal). In behalf of Mang Inasal Team, I would like to sincerely apologize for the inconvenience that you had experience from our branch at Mang Inasal 138 Mall Cebu City. Our Customer Satisfaction Team is reviewing the information you sent us and will further evaluate your concern in order to resolve this matter fairly. Hoping that you will allow us to call you at your most convenient time and for us to express our heartfelt apology. Again we highly appreciate your feedback for this will help us in becoming better at what we do. Thank you very much.

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UPDATE 1: I already sent my email to Mang Inasal through their website, enclosing this link and the pic of the receipt from them. Let us see if they would reply. Unlike Rai Rai Ken.

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I've been a regular customer of Mang Inasal at their 138 Mall, Colon St., Cebu City branch. Their chicken inasal is actually good, tender and juicy.

When I went there at lunchtime with my officemates, we ordered our favorites, their paborito meals (PM) which came with an unlimited supply of rice. We preferred tap water today but I insisted on regular Coke because I wanted to wash the chicken taste I have accumulated during the holidays. 

I saw on their billboard that a 12oz Coke, Spite and Royal softdrinks cost only 19 pesos.

With our orders done and served, I saw on their receipt that the 12oz Coke was charged 25 pesos despite the billboard's and their website's claim that it was only 19 pesos! I asked their waiters and confirmed that indeed, a 12oz Coke is only 19 pesos.

Now I have an evidence that indeed they were cheating on me. The Coke was refunded but not the Sprite. See?

After eating, I asked my teller why she was charging me 6 pesos more. She replied she told me that there was a 19 pesos 12oz softdrink available. But what they were charging me was 25 pesos for a 12oz and not more! She called up the manager who furiously punch the machine so they could give me back what they cheated on me. I told him they should change this style because they are cheating their customers right in the face. 

I only received a cold stare like I was caught shoplifting from their store.

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MANG INASAL 138 MALL BRANCH

Operated by: T.C.R.H. 

TIN: 233-530437-001 VAT

Server: Anne Station: 2

Ticket # 97

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NOW I WANT TO CHECK ALL MY MANG INASAL RECEIPTS, JUST IN CASE! 

19 pesos is 19 pesos and not 25 pesos. To an ordinary Filipino, 6 pesos overcharge is already a big deal! That's already a jeepney or tricycle fare.

Salivating at Architectural Marvels (Read as An Envious Look at Weird Buildings and Structures)

I was amazed when San Miguel Corporation put up their weird building way back years ago. Many critics said it was an eyesore at that time. But just like any weird designs that has come of age, that building is now a landmark of its kind.

When Dubai started its fantastic albeit weird building madness to include adding more geographical mass they can call themselves as their invention, the world made a gasp. And salivating at their oil money while we protested in our own unknown country.

But as these developments come into view, millions share the same divided judgment about them. Of hate, joy, ridicule, amazement, desistance, euphoria, whatever. Just like when they build the Eiffel Tower, the Sydney Opera House, the Golden Gate Bridge, etc.

And now it’s China’s time to impress the world!

"The 91,000-seat Olympic Stadium is a tangle of seemingly random steel "twigs" curved into a graceful bowl and designed to look like a bird's nest. Swiss firm Herzog & de Meuron, which also designed the Tate Modern museum in London, created the stadium.

A stone's throw from the "bird's nest" is the "water cube," an Olympic aquatic center covered with translucent blue panels that give it the appearance of being covered in bubble wrap. At night, it offers an otherworldly blue glow.

In the heart of Beijing , slightly to the west of Mao Zedong's portrait looking across Tiananmen Square , a shimmering, egg-shaped titanium dome rises from behind reflecting pools. Designed by French architect Paul Andreu , it's the new National Theater. Most people just call it "the egg."

The dazzling new $3.8 billion terminal at Beijing Capital International Airport , designed by Briton Norman Foster and built by 50,000 workers in just four years, is purported to be the largest structure and the most advanced airport terminal in the world.

The last of them is the new television building, the CCTV headquarters, and it can nearly make one dizzy standing on the ground and looking up at its odd, teetering 49-story towers connected by a multistory, cantilevered, jagged cross section over open space at a vertiginous 36 stories up in the air.

It's an audacious monolith that looks like two drunken high-rise towers leaning over and holding each other up at the shoulders.

The eye-catching building, which is nearly finished, will be the headquarters of China Central Television, the staid propaganda arm of China's ruling Communist Party, and it's perhaps the boldest and most daring of several new buildings that have given Beijing a stunning new appearance for the upcoming Summer Olympic Games."***


What will our country brag about?


*** Quoted from Yahoo!News
Pics from AP